Choosing a patio or deck builder can be confusing, especially if it’s your first time.
Beautifying your home to increase its value is essential, and you want to make sure you hire the right people for the job.
Do you know what to expect from a patio or deck builder?
How can you tell a good builder from a sloppy one?
In this post, we’ll show you exactly what you should expect from your builder.
Things to Expect from a Quality Patio or Deck Builder
Looking for a patio or deck builder to work with doesn’t have to be complicated.
When you identify the expectations you should set for your builder, you’ll immediately know if they’re good for you.
Here are the expectations you should have for your builder.
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They are Licensed
A trustworthy patio or deck builder is, first of all, licensed.
Clients must be able to verify the legitimacy of the company.
To check if they are licensed, you must see if they have proper credentials. Ask the builder to present you with the documents that prove their credibility, like a license and insurance.
If they couldn’t give you this, that’s a sign you should look for a different builder.
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Experience and Skills
It’s not enough to know that a patio or deck company is licensed.
They must have the experience and skills to take on your home project.
Not just a little experience, they should also have a long history of working in the industry.
We at Nortex Fence & Patio have been here since 1998. That’s 22 years of excellent workmanship and happy homeowners!
Besides length of experience, they should also be knowledgeable about designing different outdoor spaces.
Contact the builder and ask them about the specifics of your desired patio or deck. Have they previously used the materials you want for your patio or deck? Have they ever constructed one with the same size before?
If they have the necessary experience, they would know how to deal with unusual landscapes and create decks and patios with any kind of material.
Flip through the photo gallery of their past works. Do the photos demonstrate superior craftsmanship? Do their completed patios and decks look durable and polished? Do any of the photos look like the kind of patio or deck you have in mind?
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Good Reputation
You can also tell if they’re a good patio or deck builder by seeing what their past clients have to say about them.
Read online reviews about them. You’ll be able to get a clear idea of how they dealt with customers they’ve worked with.
Complaints about them don’t always show that the company is unprofessional. A client might have misjudged or misunderstood them.
You should also watch how they reply to negative feedback and you’ll notice how open they are to customer’s suggestions.
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They Do Their Best to Satisfy Their Clients
An excellent patio and deck builder doesn’t only get the job done. They also do it well.
Your building needs will always be prioritized, and they strive to rise above your expectations. They understand your vision for improving your home.
Also, if you don’t have a complete mental image of the type of deck or patio you want to install, the builder can give you ideas. They’ll be able to piece the puzzles of the project together and show you a draft of the result.
They solve every problem they face while working with your home no matter how complex it is. They are patient with you if there are parts of their work you’re not satisfied with.
You love their service so much that you can’t help but refer them to your friends!
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Clear Communication
This is another trait you should expect from a deck or patio builder.
Do they answer all your questions about the project or their company? If they’re responsive, that shows they value you as a client and want to connect with you.
They are also transparent and honest with you. They state the actual cost of the materials and the completion of the overall project.
If you inquire about their policies and guarantees, they can explain them to you without hiding anything.
The builder can also describe their work process to you. They will tell you what they’re able to do with the space you let them work with and are clear about their limitations.
They will also tell you what goes into the creation of your patio or deck.
A good patio or deck builder will give you a definitive timeline that shows when they can start and finish the project. With an exact timeline, you can conveniently plan your schedule around their construction time.
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They Fulfill their Promises
Lastly, they should deliver on their promises. They don’t just talk big. They back it with actions and see the project through. Besides, you won’t experience any major delays with a quality builder.
They tell you beforehand if they have predicted that issues may come up in the construction. They also get the exact amount of materials and finish building your patio or deck on time.
Why Choose Nortex Fence and Patio
Nortex Fence & Patio builds with quality and care. We only work with the best materials and provide you with highly skilled craftspersons with multiple years of experience, so quality is guaranteed.
Our goal is to surpass industry standards and have lasting relationships with our customers.
Contact us for a free estimate now.